Thursday, December 12, 2019


Nearshore Call Center Fundraising

Your offshore fundraising scripts are precisely written to advance the donor to more generous amounts of giving so they will feel good about the experience. All initial contacts will initiate an effort to triple the past donation and if the donor declines, our customer service agents are prepared to uncover a more comfortable sum. Our level of telemarketing boldness will depend upon the donor’s initial interest and reaction to the opening amount asked. Our pinpoint strategies use information from demographic and market studies against your database of past donors in order to understand the precise communication needed to receive the donation. Our Latin American agents recognize how significant multiple reminders are for your outsourced fundraising campaign. In addition, our call center web department can give your newsletter or website the essential boost to get their attention.

Costa Rica’s Call Center will organize your nearshore fundraising campaign with a team of highly skilled bilingual BPO telemarketers, create and design your promotional material and most importantly, maximizing the amount of revenue donated verses amount invested. Our Central American call centers are dedicated in building lasting and supportive relationships with selected organizations whose effort symbolizes noble humanitarian causes.

At Costa Rica’s Call Center, we are capable of outsourcing several systems for pledge fulfillment. All bilingual donations will be documented for you organizational records and sent daily for your review. Our offshore fundraising system is influenced by our strong value system. It is this underlying principle that guides our conduct on every phone call while abiding by all appropriate laws.

Up to four reminders are sent via email as well as multiple outbound courtesy calls. A personal contact can succeed after a direct mailing. We leave moving and heartfelt messages to raise the probability of receiving a gift. Your Costa Rica’s Call Center bilingual telemarketing team will communicate very clearly your values and fundraising goals to each individual for added confidence. As a final point, we use this occasion to build better long term relationships with the donors and their personal referrals for bigger BPO fundraising campaigns in the future.


The 1958 "SUPER LA CUADRA" building was transformed into a modern 3 level call center operation in Costa Rica's famous barrio of Escalante-Carmen. Fortunately, 15 walls of original brick was preserved as well as many fond memories shared by the local residents as they stroll by the amazing structure. CCC boasts the largest collection of American pinball in Costa Rica. An impressive row of 11 classic machines on free play. A gamification call center culture was created and is the only known retro video arcade game room for employees in Latin America.

The beautiful and classic 300D Mercedes Limos join the exclusive vehicle fleet of diplomatic embassies and the era's top celebrities and social elite. Now, the crown jewel for Costa Rica's Call Center.