TELEMARKETING TRAINING COSTA RICA'S CALL CENTER

BPO TELEMARKETING TRAINING



The advanced bilingual telemarketing script will be transferred on to a second sheet known as a call map for easy call navigation, flow and enhanced training. Our call center managers use a straightforward flowchart to highlight critical decision points and familiar objectives during the structured telephone conversation. Acknowledging when they ask a good question is used methodically and is essential in promoting additional conversation or customer service support. Most salesman believe that fast talking is the way to close a deal. Yet, we encourage silence as very instrumental when used tactfully on the phone. Deliberate pregnant pauses are incorporated in our pitch and highlighted on the call map as an advantage for encouraging the client’s participation.



A mandatory call center training quiz at the end of every BPO class is necessary to make sure that the Latin American agents know how to handle our system and have a confident understanding of your outsourced material taught that day. The offshore campaign information plus advanced rhetoric are a minimum of two written and oral exams that must be passed by all bilingual team members. As the nearshore telemarketing training is near completion, several test calls will be made to you for final approval of the script and our team members ability to properly speak for your company.



Costa Rica’s Call Center operates all bilingual BPO training sessions in a low pressure environment. In the beginning of call center training, it is very important to build a comfort level with our processes before they are on their own. During this stage, they have to get comfortable handling customer service and sales issues very quickly before they are approved to make a single call for your company. The faster the agents get on the phone and take a call will improve their learning curve, become more efficient faster and would decrease their ramp-up time.



Our Central American call center covers all aspects of foundation training for bilingual offshore agents. Since 2000, our telemarketing training staff still has the passion to train and mold raw talent while building the BPO team’s self-esteem and confidence. Even if we hire agents that have been telemarketing for some time, we still need to teach our specific phone methods proprietary to your nearshore campaign. It is important to analyze the exact training sessions you need before we begin. Costa Rica’s Call Center will supply you with a detailed questionnaire to be filled out prior to the preparation for your classes. Depending on the scale and complexity of your campaign, training times and lengths will vary for proficiency.



CLASSIC ART DECO BUILDING WITH RETRO NEON MARQUEE DISPLAYS COSTA RICA'S CALL CENTER IN STYLE.



The 1958 "SUPER LA CUADRA" building was transformed into a modern 3 level call center operation in Costa Rica's famous barrio of Escalante-Carmen. Fortunately, 15 walls of original brick was preserved as well as many fond memories shared by the local residents as they stroll by the amazing structure. CCC boasts the largest collection of American pinball in Costa Rica. An impressive row of 11 classic machines on free play. A gamification call center culture was created and is the only known retro video arcade game room for employees in Latin America.



The beautiful and classic 300D Mercedes Limos join the exclusive vehicle fleet of diplomatic embassies and the era's top celebrities and social elite. Now, the crown jewel for Costa Rica's Call Center.







COSTA RICA'S CALL CENTER



http://www.costaricascallcenter.com

https://www.facebook.com/groups/23284906585

https://youtu.be/yrBxhegeiTc

An impressive row of 11 classic machines on free play. A gamification call center culture was created and is the only known retro video arcade game room for employees in Latin America.

CLASSIC ART DECO BUILDING WITH RETRO NEON MARQUEE DISPLAYS COSTA RICA'S CALL CENTER IN STYLE. The 1958 "SUPER LA CUADRA" building was transformed into a modern 3 level call center operation in Costa Rica's famous barrio of Escalante-Carmen. Fortunately, 15 walls of original brick was preserved as well as many fond memories shared by the local residents as they stroll by the amazing structure. CCC boasts the largest collection of American pinball in Costa Rica. Costa Rica's Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.

CLASSIC AMERICAN PINBALL MACHINES IN CENTRAL AMERICA

ART DECO BUILDING WITH CLASSIC NEON MARQUEE DISPLAYS COSTA RICA'S CALL CENTER IN STYLE.

The 1958 "SUPER LA CUADRA" building was transformed into a modern 3 level call center operation in Costa Rica's famous barrio of Escalante-Carmen. Fortunately, 15 walls of original brick was preserved as well as many fond memories shared by the local residents as they stroll by the amazing structure. CCC boasts the largest collection of American pinball in Costa Rica. An impressive row of 11 classic machines on free play. A gamification call center culture was created and is the only known retro video arcade game room for employees in Latin America.

Costa Rica's Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.

Barrio Aranjuez has a neon marquee classic style structure on the corner of 23rd street and 11th avenue. One block from the famous Antigua Aduana building and national train station. 3 floors of beautiful jade green reflective windows gives an enjoyable 3D impression and can capture the blue sky and white clouds that float by the call center. A large hand painted art deco mural of a man in a pure natural state is holding a shining sun enhances an entire wall. The building also has an authentic 1950s cafe and the largest collection of American pinball machines in Central America.

www.costaricascallcenter.com

COSTA RICA'S CALL CENTER FREE PLAY EMPLOYEE GAME ROOM

https://www.youtube.com/watch?v=cYE04hh6BwM

https://youtu.be/zox77WYc7bM

https://youtu.be/_1ebfQiD-fs

https://youtu.be/nublj-mEkZ4

FACEBOOK FAN PAGE COSTA RICA'S CALL CENTER:

https://www.facebook.com/groups/23284906585/

BARRIO ARANJUEZ, 23RD STREET AND 11TH AVENUE. San Jose, Costa Rica

https://goo.gl/maps/4TXSs8zFeuo

CCC WEBSITE

http://www.outsourcingtocostarica.com

COMPANY LIMOUSINE FOR CALL CENTER CLIENTS

http://www.costaricalimousines.com

2 PINBALL MACHINES AND CENTIPEDE ARCADE IN COSTA RICA

COSTA RICA HAS 2 PINBALL MACHINES AND A CENTIPEDE ARCADE GAME Back in the 1980s, anyone in Costa Rica who wanted to play the real video games was on a mission to find an arcade. Once you placed your 100 colones on the game marquee to hold your place, it didn't get any better when you had the chance to show your skills in front of dozen kids from San Jose. Each Tico was shooting for the high score on Asteroids or Pac Man and loved every minute of it.

CCC wants to bring that excitement back into a call center environment and use it to grow past our 440 agent limit at our current location in Barrio Aranjuez. Today, CCC firmly stands behind having our call center employees experience the authentic arcade sounds, sights and real time retro competition. Our new video arcade room has given CCC another strong gust of wind in our sails. Costa Rica's Call Center will continue to reward our amazing staff by a pace of 1 new arcade machine per 44 new telemarketing agents hired and hitting their monthly quota.

The employee friendly call center environment became more pleasurable immediately which can offset a demanding telemarketing career. Any BPO boss could only imagine and wish for laughter, smiles, spirited jokes and high energy at their Costa Rican office on a Monday morning before shift.

The reality today is that CCC has become the only call center to have gifted their entire staff a video arcade game room to have fun, period. All agents are given the option to arrive early to play the games or they may choose to stay inside and enjoy the machines during the evening while waiting for their ride to safely take them home.

www.costaricascallcenter.com

COSTA RICA'S CALL CENTER FREE PLAY EMPLOYEE GAME ROOM

https://www.youtube.com/watch?v=cYE04hh6BwM

https://youtu.be/zox77WYc7bM

https://youtu.be/_1ebfQiD-fs

https://youtu.be/nublj-mEkZ4

FACEBOOK FAN PAGE COSTA RICA'S CALL CENTER:

https://www.facebook.com/groups/23284906585/

BARRIO ARANJUEZ, 23RD STREET AND 11TH AVENUE. San Jose, Costa Rica

https://goo.gl/maps/4TXSs8zFeuo

CCC WEBSITE

http://www.outsourcingtocostarica.com

COMPANY LIMOUSINE FOR CALL CENTER CLIENTS

http://www.costaricalimousines.com

BARRIO ARANJUEZ COSTA RICA'S CALL CENTER

ART DECO BUILDING WITH CLASSIC NEON MARQUEE. The 1958 "SUPER LA CUADRA" building was transformed into a modern 3 level call center operation in Costa Rica's famous barrio of Escalante-Carmen. Fortunately, 15 walls of original brick was preserved as well as many fond memories shared by the local residents as they stroll by CCC.

www.costaricascallcenter.com

COSTA RICA'S CALL CENTER FREE PLAY EMPLOYEE GAME ROOM

https://www.youtube.com/watch?v=cYE04hh6BwM

https://youtu.be/zox77WYc7bM

https://youtu.be/_1ebfQiD-fs

https://youtu.be/nublj-mEkZ4

FACEBOOK FAN PAGE COSTA RICA'S CALL CENTER:

https://www.facebook.com/groups/23284906585/

BARRIO ARANJUEZ, 23RD STREET AND 11TH AVENUE. San Jose, Costa Rica

https://goo.gl/maps/4TXSs8zFeuo

CCC WEBSITE

http://www.outsourcingtocostarica.com

COMPANY LIMOUSINE FOR CALL CENTER CLIENTS

http://www.costaricalimousines.com

ARCADE PINBALL IN COSTA RICA

Very tough to find a real American Pinball Machine in Central America. CCC has invested time and money to restore 5 classic Data East and Ballys pinball from 1994. Gamification in our bilingual call center is very important for the employee's confidence, growth and focus. NBA FASTBREAK PINBALL MACHINE COSTA RICA'S CALL CENTER FREE PLAY EMPLOYEE GAME ROOM

https://www.youtube.com/watch?v=cYE04hh6BwM

FACEBOOK FAN PAGE COSTA RICA'S CALL CENTER:

https://www.facebook.com/groups/23284906585/

BARRIO ARANJUEZ, 23RD STREET AND 11TH AVENUE. San Jose, Costa Rica

https://goo.gl/maps/4TXSs8zFeuo

CCC WEBSITE

http://www.outsourcingtocostarica.com

COMPANY LIMOUSINE FOR CALL CENTER CLIENTS

http://www.costaricalimousines.com

MERRY CHRISTMAS CALL CENTER GAME ROOM PINBALL

የጥሪ ማዕከል በቀጥታ ደብዳቤ ዘመቻዎች

የባህር ዳርቻዎች የጥሪ ማእከላት አሪፍ የመጀመሪያ እንድምታ አላቸው. የእኛ የጀርመ BPO የድር ክፍል የንግድ ኩባንያዎትን ብዝበዛ እና ከፍተኛ ጥራት ያላቸውን የማስተዋወቂያ ቁሳቁሶችን ለመፍጠር ይችላል. የእኛን የውጭ የማሰልጠኛ ቡድን የመጀመሪያ እይታ በመመልከት በሁለተኛ መልኩ ሊታይ የሚገባ እና ፈጣን የሆነ << ግኡክ መልዕክት >> ተብሎ አይጤን. ይህ እንቅስቃሴ ብዙውን ጊዜ ውድ ባለሙያዎች ያስፈልገዋል, የኮስታሪካ ጥሪ ማዕከል የእርስዎን ቀጥተኛ የፖስታ ዘመቻ ለመጻፍ, ዲዛይን ለማድረግ እና ተግባራዊ ለማድረግ ዝቅተኛ ዋጋ ያለው የፀሐይ መፍትሄ ያቀርባል.

የእርስዎ BPO የፖስታ አላላክ ዘመቻ አላማ የዒላማው ገበያዎ ዓላማዎችን በግልጽ በሚገመግሙበት ጊዜ በትክክል ሊለካ የሚችል እና የተስተካከለ ምላሽ ለመስጠት ነው. የተሻለው ምላሽ ዘዴ ወደ አንድ የጥሪ ስልክ ቁጥር በመደወል ወደ ጥሪ ማዕከሎ መደወል ነው. መሰረታዊ, በሚገባ የደንበኞች አገልግሎት እና የተገልጋዩን ውጤት የተሟላ መዝገብ ይይዛል.

ውጫዊ ውጣ ውጫዊ የቴሌኮሚንግ ጥሪዎቻችን ለነጻ መላኪያ ወይም ለደብዳቤ ዘመቻዎ የመከታተያ ቅደም ተከተል ለማድረግ ጥቅም ላይ ሊውሉ ይችላሉ. አንድ ደንበኛ ደንበኛዎ አንዴ ከተቀበለ በኋላ መልእክቶን ለማየት አይፈልጉ ይሆናል, ስለዚህ በጥራት የሁለት ቋንቋ ጥሪ የስልክ ጥሪያቸውን ከፍ ያደርገዋል.

ለግል እርዳታ ለደንበኞች ለመጎብኘት ወይም የሰለጠነ መመሪያዎችን በእውነተኛ ሰዓት ለማሰራጨት ቀጠሮ ቅንጅቶችን ማድረግ እንችላለን."

አቅራቢያ ጥሪ ማዕከል የገንዘብ ማሰባሰብ

የኮስታሪካ የስልክ ማእከል የኒርሽር ገንዘብ ማሰባሰቢያ ዘመቻዎን በከፍተኛ ባለሙያ የሁለት ቋንቋ (BPO) የቴሌማርኬተሮች ቡድን ያቀናጃል, የማስተዋወቂያ ይዘቶችዎን ይፍጠሩ እና እጅግ በጣም አስፈላጊ, የገቢ መጠን ምን ያህል በእርዳታው ላይ የተመደበውን የገንዘብ መጠን ከፍ ለማድረግ ይረዳሉ. የእኛ ማዕከላዊ የአሜሪካ የጥሪ ማእከሎች ከተመረጡ ድርጅቶች ጋር ሰፊና ሰብአዊነት የሚጎዱ ጥቃቅን ግንኙነቶችን በመገንባት ዘላቂ እና ደጋፊ ግንኙነቶችን በመገንባት ላይ ይገኛሉ.

በኮስታሪካ የጥሪ ማእከል እኛ በመተባበር መፈፀም በርካታ ስርዓቶችን በውጭ ሀገር ማምረት እንችላለን. የሁለት ቋንቋ ተናጋሪ መዋጮዎች ለእርስዎ የ ድርጅታዊ መዝገቦች እና ለግምገማዎ በየቀኑ ይላኩለታል. የውጭ አገር የውጭ ማሰባሰቢያ ስርዓታችን በጠንካራ እሴት ስርዓታችን ላይ ተፅዕኖ አለው. በሁሉም አግባብ ላይ ባሉ ሕጎች ሲከፈል በሁሉም የስልክ ጥሪዎች አኗኗራችንን የሚመራ ይህ መሠረታዊ መርሕ ነው.

የባህር ማዶ ገንዘብ የማሰባሰብ ስክሪኖዎች ለለጋሾቹ የበለጠ ሰፋ ያለ ልገሳ ለመስጠት እንዲሞክሩ በትክክል ይጻፋል. ሁሉም የመጀመሪያ እውቅያዎች ያለፈውን ልገሳ ሶስት ጊዜ ለማሳደግ ጥረት ይጀምራሉ, እናም ለጋሹ ከለቀቀ, የደንበኛ አገልግሎት ተወካችን የበለጠ ተመራጭነት ለመግለጽ ዝግጁ ናቸው. የቴሌፎርሜዥያ (ሞባይል) የማበረታቻ ደረጃያችን ከዋናው ፍላጎት የመጀመሪያውን ፍላጎት እና ምላሽ በመከፈቱ መጠን ላይ ይወሰናል. የእኛን ትክክለኛነት ስልት ልገሳውን ለመቀበል የሚያስፈልገውን ትክክለኛ ግንኙነት ለመረዳት ከቀድሞው ለጋሽ ድርጅቶች የውሂብ ጎታ እና የገበያ ጥናቶች መረጃን ይጠቀማል. የእኛ የላቲን አሜሪካ ወኪሎች በጣም ብዙ ማሳሰቢያዎች ለለቀቁ ገቢ ማሰባሰቢያ ዘመቻዎ ምን ያህል አስፈላጊ እንደሆኑ ይገነዘባሉ. በተጨማሪም የእኛ የጥሪ ማዕከል ድረ-ገጽ (ዜና) ወይም የድርጣቢያዎ (ጆርጅ) ለትክክለኛው ነገር የሚያደርጉትን ለማነቃቃት በጣም አስፈላጊውን ድጋፍ ይሰጣል.

እስከ አራት ጊዜ ድረስ አስታዋሾች በኢሜይል በኩል ይላካሉ እና ብዙ የውጪ አስገዳጅ ጥሪዎች ይላካሉ. ከዳግማን ደብዳቤ በኋላ የግል ግንኙነት ሊሳካ ይችላል. ስጦታ የመቀበል እድልን ለማንሳት እንቅስቃሴን እና ከልብ የመልእክቶች መልእክቶች እንወጣለን. የኮስታሪካ መታወቂያ ማዕከል የሁለት ቋንቋ ተናጋሪ ቴሌማርኬቲንግ ቡድንዎ ዋጋዎችን እና የገቢ ማሰባሰቢያ ግቦችን ለእያንዳንዱ ግለሰብ የበለጠ መረጃ እንዲጨምር ያደርጋል. በመጨረሻም, ይህንን አጋጣሚ በመጠቀም ከለጋሽ እና ከግል ልምምዳችን ጋር ለወደፊቱ ለ BPO የበጎ አግልግሎት ዘመቻዎች የተሻለ የረጅም ጊዜ ግንኙነት ለመገንባት እንጠቀምበታለን."

COSTA RICA'S CALL CENTER FREE PLAY EMPLOYEE GAME ROOM

https://www.youtube.com/watch?v=cYE04hh6BwM

FACEBOOK FAN PAGE COSTA RICA'S CALL CENTER:

https://www.facebook.com/groups/23284906585/

BARRIO ARANJUEZ, 23RD STREET AND 11TH AVENUE. San Jose, Costa Rica

https://goo.gl/maps/4TXSs8zFeuo

CCC WEBSITE

http://www.outsourcingtocostarica.com

COMPANY LIMOUSINE FOR CALL CENTER CLIENTS

http://www.costaricalimousines.com

COSTA RICA PRIVATE ESTATE. MERCEDES W123 LIMOUSINE 300D LWB LANG

Call-Center-Kundenbetreuung

Im Call Center von Costa Rica sind wir davon überzeugt, dass die Herstellung eines Telemarketing-Telefonanrufs mit hoher Qualität logischer Sinn ist, als einen Anruf abzubrechen, um eine tägliche BPO-Anrufquote zu erreichen. Wir schulen unser zweisprachiges Call-Center-Team, um eine zusätzliche Schlussfrage zu stellen, nehmen uns die Zeit, verschiedene Optionen für einen Verkauf anzubieten, vermeiden Sidetracking und insbesondere den direktesten Weg zum Abschluss jeder Telemarketing-Interaktion. Ein Dankeschön für die Kunden Zeit ist erforderlich und bei jedem Kunden-Service-Aufruf unabhängig vom Ergebnis. Ihre Kunden werden es schätzen, wenn Sie die Qualität Ihrer Kundenbetreuung nicht opfern.

Wir wissen, wie wichtig es ist, die Bearbeitungszeit von Call Centern am Telefon zu minimieren und gleichzeitig einen außergewöhnlichen Service zu bieten. Eine umfassende Analyse der verschiedenen Anruflängen wird durchgeführt und die Ergebnisse werden Ihnen direkt zur Überprüfung zugesandt. Das Call Center von Costa Rica möchte, dass Sie sich sicherer fühlen, weil Sie wissen, dass Ihr Kundendienstteam in Lateinamerika unter Kontrolle und gut überwacht ist, sodass Sie sich auf Bereiche Ihres Unternehmens konzentrieren können, die mehr Zeit und Aufmerksamkeit erfordern.

VINTAGE 1984 MERCEDES 300D W123 LWB SEDAN LANG LIMOUSINE.

COSTA RICA CALL CENTER JOB

4001-7749

ADMINISTRACION@COSTARICASCALLCENTER.COM

90% English.

call us at 4001-7749

COSTA RICA'S CALL CENTER FREE PLAY EMPLOYEE GAME ROOM

https://www.youtube.com/watch?v=cYE04hh6BwM

FACEBOOK FAN PAGE COSTA RICA'S CALL CENTER:

https://www.facebook.com/groups/23284906585/

BARRIO ARANJUEZ, 23RD STREET AND 11TH AVENUE. San Jose, Costa Rica

https://goo.gl/maps/4TXSs8zFeuo

CCC WEBSITE

http://www.outsourcingtocostarica.com

Iglesia de San Jose de Orosi. COSTA RICA 300D LIMOUSINE SERVICE

Frenos

Sistema servofreno de dos circuitos; frenos de disco delante y atrás; frenos de estacionamiento con zapatas y tambores adicionales; luz de control del funcionamiento de los dos circuitos de freno; indicador de desgaste de los forros de freno. A deseo: sistema de antibloqueo (a partir de mediados de 1980).

Dirección

Dirección de bolas circulantes exactas y suave; amortiguador de dirección; gran placa acolchada sobre el cubo del volante; copa de amortiguación bajo la placa acolchada; columna de dirección deformable; engranaje de la dirección dispuesto muy detrás del eje delantero. A deseo: servodirección Mercedes-Benz. (De serie en 250, 280 E y 300 D).

Suspensión

Dos muelles helicoidales, un estabilizador por barra de torsión y dos amortiguadores telescópicos hidráulicos de doble efecto, en cada eje.

Cerraduras

Cerraduras de espiga en todas las puertas, con pestillo de seguridad, bloqueador para niños en las puertas traseras; cerradura en el portamaletas; cerradura de dirección combinada con interruptor de encendido y arranque; llave principal para las puertas, cerradura de dirección, depósito de combustible y portamaletas; llave secundaria sólo para puertas y cerradura de dirección.

Campagnes de publipostage du centre d'appels Les centres d'appels offshore peuvent faire une bonne première impression. Notre département Web BPO nearshore peut personnaliser des modèles de marketing pour créer du matériel promotionnel professionnel de haute qualité contenant le logo et la messagerie de votre entreprise. Laissez notre équipe de sous-traitance créer un design intelligent qui mérite un second regard et ne pas être considéré comme un "courrier indésirable" à première vue. Souvent, cette activité nécessite des professionnels coûteux, le Call Center du Costa Rica offrira une solution nearshore économique pour rédiger, concevoir et mettre en œuvre votre campagne de publipostage.

L'intention de votre campagne de publipostage BPO est de générer une réponse qui peut être mesurée et traitée correctement tout en définissant clairement les objectifs de votre marché cible. La meilleure méthode de réponse consiste à appeler notre centre d'appels avec un numéro de téléphone un service client basique et qualifié et la tenue d'un registre complet du résultat des appels du client.

Nos appels de télémarketing sortants en sous-traitance peuvent être utilisés pour effectuer des ventes indépendantes ou être appliqués en tant que procédure de suivi à votre campagne de messagerie. Une fois qu'un client potentiel a reçu et consulté votre courrier, il n'a peut-être pas l'intention d'agir, alors un appel téléphonique bilingue de qualité augmente son niveau d'intérêt.

Nous sommes en mesure de faire des appels de rendez-vous pour vous rendre chez un client pour une assistance personnelle ou pour distribuer les prospects qualifiés à votre force de vente en temps réel.

VINTAGE 1984 MERCEDES 300D W123 LWB SEDAN LANG LIMOUSINE.

COSTA RICA CALL CENTER JOB

4001-7749

ADMINISTRACION@COSTARICASCALLCENTER.COM

90% English.

call us at 4001-7749

COSTA RICA'S CALL CENTER FREE PLAY EMPLOYEE GAME ROOM

https://www.youtube.com/watch?v=cYE04hh6BwM

FACEBOOK FAN PAGE COSTA RICA'S CALL CENTER:

https://www.facebook.com/groups/23284906585/

BARRIO ARANJUEZ, 23RD STREET AND 11TH AVENUE. San Jose, Costa Rica

https://goo.gl/maps/4TXSs8zFeuo

CCC WEBSITE

http://www.outsourcingtocostarica.com

Holcim (Costa Rica) S.A. MERCEDES LIMOUSINE 300D W123

Its ability to deliver near-gasoline-engine-like acceleration was a combined result of its seamless torque delivery, and smooth-shifting 4 speed automatic gearbox; which gave the 300Ds the ability to easily reach highway speeds without the typical diesel drama that lesser diesels were known for (you know - the wait, wait, wait, ahh, now were moving! experience). Merging onto freeway on-ramps was no longer something that one had to plan well in advance for, to avoid being rear-ended by cars already moving at speed. In addition to being well known and popular for their looks, these cars were touted for reliability and durability, with many of them reaching the vaunted Million Mile club; and, like this example, are still on the road today

La phonétique bilingue est souvent discutée et est encouragée comme une étude en cours pour la maîtrise. Les appels de pratique sont toujours enregistrés, analysés et étudiés lors de chaque session de formation et couvrent les appels de télémarketing et d'escalade du service client de type cinq (réfutation facile) de niveau cinq (réfutation continue). Une analyse fournie à partir d'une liste de contrôle détaillée permettra de juger du ton, de la fréquence, de la tonalité, de la durée, de la pause, de la pause enceinte, de la livraison et du calendrier des questions ouvertes et fermées. L'enregistrement vidéo d'un appel téléphonique en cours implique la même étude phonétique et la communication non verbale pour comprendre comment la posture du corps, les expressions faciales, les mains en tant qu'illustrateur et le mouvement peuvent améliorer considérablement la voix et la projection.

Tous les stagiaires BPO doivent être des tiers observateurs afin de pouvoir apporter eux-mêmes les changements mentaux nécessaires. La seule manière pour quiconque de faire de grands progrès en matière de développement de carrière consiste à s’épanouir devant ses propres critiques. L'auto-surveillance et la réflexion sont ce qui fera de votre équipe de télémarketing une des entreprises les plus compétentes et créera des agents BPO à long terme pour votre projet offshore.

Le script de télémarketing bilingue avancé sera transféré sur une deuxième feuille appelée carte d'appel pour faciliter la navigation, le flux et la formation améliorée. Nos responsables de centre d'appels utilisent un organigramme simple pour mettre en évidence les points de décision critiques et les objectifs familiers au cours de la conversation téléphonique structurée. Reconnaître quand ils posent une bonne question est utilisé méthodiquement et est essentiel pour promouvoir une conversation supplémentaire ou une assistance clientèle. La plupart des vendeurs croient que la rapidité est le moyen de conclure une affaire. Cependant, nous encourageons le silence en tant que instrument très utile lorsqu'il est utilisé avec tact au téléphone. Des pauses enceintes délibérées sont incorporées dans notre présentation et mises en évidence sur la carte d’appel comme un avantage pour encourager la participation du client.

VINTAGE 1984 MERCEDES 300D W123 LWB SEDAN LANG LIMOUSINE.

COSTA RICA CALL CENTER JOB

4001-7749

ADMINISTRACION@COSTARICASCALLCENTER.COM

90% English.

call us at 4001-7749

COSTA RICA'S CALL CENTER FREE PLAY EMPLOYEE GAME ROOM

https://www.youtube.com/watch?v=cYE04hh6BwM

FACEBOOK FAN PAGE COSTA RICA'S CALL CENTER:

https://www.facebook.com/groups/23284906585/

BARRIO ARANJUEZ, 23RD STREET AND 11TH AVENUE. San Jose, Costa Rica

https://goo.gl/maps/4TXSs8zFeuo

CCC WEBSITE

http://www.outsourcingtocostarica.com

Parroquía de la Santísima Trinidad en Barrio México. COSTA RICA 1984 W123 CLASSIC MERCEDES LIMOUSINE SERVICE FOR WEDDINGS

ऑफशोअर कॉल सेंटर कंप्यूटर प्रोग्रामिंग

हमारे कोस्टा रिका के कॉल सेंटर के पास आईटी विभाग में द्विभाषी बीपीओ तकनीशियनों, रचनात्मक डिजाइनरों, लेखकों, प्रोग्रामर और विपणन पेशेवरों की एक एकीकृत टीम है जो ऑनलाइन परिणाम प्राप्त करने के लिए तकनीकों और इंटरनेट व्यवसायों के बारे में सबकुछ जानते हैं। आपको केंद्रीय अमेरिकी कॉल सेंटर हार्डवेयर और सॉफ्टवेयर विशेषज्ञों और तेज़ रिज़ॉल्यूशन के समय तक तत्काल पहुंच प्राप्त होगी। हम आपके व्यापार की आउटसोर्स आईटी संपत्तियों के लिए 30-मिनट के लक्ष्य प्रतिक्रिया समय के साथ ऑफ-ऑफ-ऑफ ऑफशोर नेटवर्क रखरखाव और ऑपरेटिंग सॉफ़्टवेयर समर्थन प्रदान करते हैं।

हमारे नेटवर्क परामर्श सेवाएं आउटसोर्सिंग हमारे नेटवर्किंग सेवा पोर्टफोलियो का सिर्फ एक टुकड़ा है। हम न केवल रणनीति और उच्च स्तरीय डिजाइन को परिभाषित करते हैं, हम तार्किक और भौतिक डिजाइन, कार्यान्वयन सेवाएं और चल रहे नेटवर्क प्रबंधन भी प्रदान करते हैं। हमारे लैटिन अमेरिकी पेशेवरों में नेटवर्किंग प्रौद्योगिकी और सिस्को कॉन्फ़िगरेशन के साथ व्यापक विशेषज्ञता है। हमारे पूर्ण निकटतम पैकेज के साथ, आप होस्टिंग प्राप्त कर सकते हैं जिसमें डोमेन नाम पंजीकरण, ई-मेल पते, वेब आंकड़े, ऑनलाइन डेटाबेस, चैट, ऑनलाइन मंच और स्क्रिप्ट शामिल हैं। हमारा कॉल सेंटर आपको अपने ई-व्यवसाय और नेटवर्क आधारभूत संरचना की जांच करने में मदद करेगा।

द्विभाषी विविधता आज के आईटी वातावरण की विशेषता है। सर्वर, स्टोरेज और नेटवर्क सिस्टम कार्यान्वयन मूल फ़ाइल सर्वर से मिशन-महत्वपूर्ण डेटा केंद्रों तक हैं। आपकी तकनीकी सहायता आवश्यकताओं को आपके पर्यावरण के साथ बदलती है। अपने सिस्टम की स्थिरता और विश्वसनीयता सुनिश्चित करने के लिए आवश्यक तेज़, तकनीकी सहायता के लिए कोस्टा रिका के कॉल सेंटर पर निर्भर रहें।

ophashoar kol sentar kampyootar prograaming

hamaare kosta rika ke kol sentar ke paas aaeetee vibhaag mein dvibhaashee beepeeo takaneeshiyanon, rachanaatmak dijainaron, lekhakon, prograamar aur vipanan peshevaron kee ek ekeekrt teem hai jo onalain parinaam praapt karane ke lie takaneekon aur intaranet vyavasaayon ke baare mein sabakuchh jaanate hain. aapako kendreey amerikee kol sentar haardaveyar aur sophtaveyar visheshagyon aur tez rizolyooshan ke samay tak tatkaal pahunch praapt hogee. ham aapake vyaapaar kee aautasors aaeetee sampattiyon ke lie 30-minat ke lakshy pratikriya samay ke saath oph-oph-oph ophashor netavark rakharakhaav aur opareting softaveyar samarthan pradaan karate hain.

hamaare netavark paraamarsh sevaen aautasorsing hamaare netavarking seva portapholiyo ka sirph ek tukada hai. ham na keval rananeeti aur uchch stareey dijain ko paribhaashit karate hain, ham taarkik aur bhautik dijain, kaaryaanvayan sevaen aur chal rahe netavark prabandhan bhee pradaan karate hain. hamaare laitin amerikee peshevaron mein netavarking praudyogikee aur sisko konfigareshan ke saath vyaapak visheshagyata hai. hamaare poorn nikatatam paikej ke saath, aap hosting praapt kar sakate hain jisamen domen naam panjeekaran, ee-mel pate, veb aankade, onalain detaabes, chait, onalain manch aur skript shaamil hain. hamaara kol sentar aapako apane ee-vyavasaay aur netavark aadhaarabhoot sanrachana kee jaanch karane mein madad karega.

dvibhaashee vividhata aaj ke aaeetee vaataavaran kee visheshata hai. sarvar, storej aur netavark sistam kaaryaanvayan mool fail sarvar se mishan-mahatvapoorn deta kendron tak hain. aapakee takaneekee sahaayata aavashyakataon ko aapake paryaavaran ke saath badalatee hai. apane sistam kee sthirata aur vishvasaneeyata sunishchit karane ke lie aavashyak tez, takaneekee sahaayata ke lie kosta rika ke kol sentar par nirbhar rahen.

CLASSIC 1984 MERCEDES 300D W123 LONG WHEELBASE SEDAN LANG LIMOUSINE.

COSTA RICA CALL CENTER JOB

4001-7749

ADMINISTRACION@COSTARICASCALLCENTER.COM

90% English.

call us at 4001-7749

COSTA RICA'S CALL CENTER FREE PLAY EMPLOYEE GAME ROOM

https://www.youtube.com/watch?v=cYE04hh6BwM

FACEBOOK FAN PAGE COSTA RICA'S CALL CENTER:

https://www.facebook.com/groups/23284906585/

BARRIO ARANJUEZ, 23RD STREET AND 11TH AVENUE. San Jose, Costa Rica

https://goo.gl/maps/4TXSs8zFeuo

CCC WEBSITE

http://www.outsourcingtocostarica.com

Costa Rica 1984 300D W123 MERCEDES LONG WHEELBASE LWB SEDAN LIMOUSINE Lifestyle for events, weddings and parties.

哥斯达黎加的呼叫中心在低压环境中运营所有双语BPO培训课程。在呼叫中心培训的开始阶段，在我们的流程独立之前建立舒适度是非常重要的。在此阶段，他们必须在批准为您的公司拨打一个电话之前，很快就能轻松处理客户服务和销售问题。代理商通过电话拨打电话的速度越快，接听电话就越有助于改善他们的学习曲线，更快地提高效率并减少他们的加速时间。



我们的中美洲呼叫中心涵盖双语海外代理人基础培训的各个方面。自2000年以来，我们的电话营销培训人员仍然热衷于培养和塑造原始人才，同时建立BPO团队的自尊心和自信心。即使我们聘请了一段时间以来一直通过电话营销的代理商，我们仍然需要教授我们在近岸活动中专有的特定电话方法。在开始之前分析您需要的确切培训课程非常重要。哥斯达黎加的呼叫中心将为您提供详细的调查问卷，以便在课程准备之前填写。根据广告系列的规模和复杂程度，培训时间和长度会因熟练程度而异。



Gēsīdálíjiā de hūjiào zhōngxīn zài dīyā huánjìng zhōng yùnyíng suǒyǒu shuāngyǔ BPO péixùn kèchéng. Zài hūjiào zhōngxīn péixùn de kāishǐ jiēduàn, zài wǒmen de liúchéng dúlì zhīqián jiànlì shūshì dù shì fēicháng zhòngyào de. Zài cǐ jiēduàn, tāmen bìxū zài pīzhǔn wèi nín de gōngsī bōdǎ yīgè diànhuà zhīqián, hěn kuài jiù néng qīngsōng chǔlǐ kèhù fúwù hé xiāoshòu wèntí. Dàilǐ shāng tōngguò diànhuà bōdǎ diànhuà de sùdù yuè kuài, jiētīng diànhuà jiù yuè yǒu zhù yú gǎishàn tāmen de xuéxí qǔ xiàn, gèng kuài dì tígāo xiàolǜ bìng jiǎnshǎo tāmen de jiāsù shíjiān.



Wǒmen de zhōng měizhōu hūjiào zhōngxīn hángài shuāngyǔ hǎiwài dàilǐ rén jīchǔ péixùn de gège fāngmiàn. Zì 2000 nián yǐlái, wǒmen de diànhuà yíngxiāo péixùn rényuán réngrán rèzhōng yú péiyǎng hé sùzào yuánshǐ réncái, tóngshí jiànlì BPO tuánduì de zìzūnxīn hé zìxìn xīn. Jíshǐ wǒmen pìnqǐngle yīduàn shíjiān yǐlái yīzhí tōngguò diànhuà yíngxiāo de dàilǐ shāng, wǒmen réngrán xūyào jiàoshòu wǒmen zài jìn àn huódòng zhōng zhuān yǒu de tèdìng diànhuà fāngfǎ. Zài kāishǐ zhīqián fēnxī nín xūyào dí quèqiè péixùn kèchéng fēicháng zhòngyào. Gēsīdálíjiā de hūjiào zhōngxīn jiāng wèi nín tígōng xiángxì de diàochá wènjuàn, yǐbiàn zài kèchéng zhǔnbèi zhīqián tiánxiě. Gēnjù guǎnggào xìliè de guīmó hé fùzá chéngdù, péixùn shíjiān hé chángdù huì yīn shúliàn chéngdù ér yì.



COSTA RICA LIMOUSINE



www.outsourcingtocostarica.com



COSTA RICA'S CALL CENTER FREE PLAY EMPLOYEE GAME ROOM



https://www.youtube.com/watch?v=cYE04hh6BwM



COSTA RICA'S CALL CENTER FAN PAGE:



https://www.facebook.com/groups/23284906585/



BARRIO ARANJUEZ, 23RD STREET AND 11TH AVENUE. San Jose, Costa Rica



https://goo.gl/maps/4TXSs8zFeuo

Universidad Latina de Costa Rica and Costa Rica's Call Center join forces for student discounts.

Costa Rica's Call Center offers all bilingual agents the opportunity to receive a huge discount at the University Latina. Our company focuses on continuing education and feel very comfortable hosting the university at the CCC location in Barrio Aranjuez in order to to recruit new students from our large labor pool. The mutual overall goal is to increase the educated work force in Central America. All of our employees are 100% bilingual and desire to expand their skills in multiple fields. Many of our star agents have degrees or are studying the following: law, economics, art, history, music, science, IT, and especially tourism.



La Universidad Privada más prestigiosa del país



La Universidad Latina de Costa Rica es una de las pioneras en el desarrollo de la Educación Superior Privada en el país. Forma parte de la red de universidades más grande a nivel mundial denominada Laureate International Universities, la cual le permite tener contacto con más de 80 universidades e institutos de Educación Superior en 28 países alrededor del mundo, y con más de un millón de estudiantes para una formación con visión global.



Hoy en día la Universidad Latina de Costa Rica posee más de 70 carreras en diferentes áreas del conocimiento, 7 Facultades y 10 Sedes ubicadas en San Pedro, Heredia, Torre Mercedes, Lindora, Pérez Zeledón, Santa Cruz, Guápiles, Cañas, Ciudad Neily Grecia; y es la Universidad Privada con mayor número de carreras acreditadas ante el Sistema Nacional de Acreditación de la Educación Superior (SINAES).



A través de la docencia, la investigación y la extensión, la Universidad Latina de Costa Rica ha graduado a más de 70.000 profesionales, quienes aportan sus conocimientos en beneficio del desarrollo de nuestra nación.



Para la Universidad Latina de Costa Rica, transformar un país empieza por apoyar su educación.







COSTA RICA LIMOUSINE



www.outsourcingtocostarica.com



COSTA RICA'S CALL CENTER FREE PLAY EMPLOYEE GAME ROOM



https://www.youtube.com/watch?v=cYE04hh6BwM



COSTA RICA'S CALL CENTER FAN PAGE:



https://www.facebook.com/groups/23284906585/



BARRIO ARANJUEZ, 23RD STREET AND 11TH AVENUE. San Jose, Costa Rica



https://goo.gl/maps/4TXSs8zFeuo

VIDEO ARCADE GAME ROOM AT COSTA RICA'S CALL CENTER

The best call center retro video arcade.

Telemarketers and customer service agents may burn out after a period of time. That is a fact. CCC has dropped the standard attrition rate dramatically. In addition, the attendance rate has remained at a relative high for industry call center standards just from the implementation of the game room.

Let off steam in a call center video game room. “All you can play” arcade machines for CCC Costa Rican call center employees.

Our rigorous bilingual telemarketing structure requires the same amount of down time focus for the agents in order to recharge the mind and body. The call center solution for a strong push on the phones is to incorporate a real retro arcade in Central America.

CCC is known in Costa Rica as offering the best employee arcade.

The international outsourcing industry has the best game room in Costa Rica.

Without question, CCC has the best gaming toys in a Latin American outsourced Telemarketing Company.

The proud owner of CCC, Richard Blank, firmly believes that the more an agent stays away from their virtual cell phone world; the more they will increase their interpersonal relationship building among other BPO employees.

Since 2007, our highly educated call center agents continue to grow as one unit by incorporating many challenging video games during scheduled breaks and lunch time.

CCC took a chance when most call centers do not utilize a common medium of arcade gaming.

The Costa Rican millennial generation that grew up playing video games at home did not share the same pleasure and stimulation as the early retro gamers that had an arcade on every corner and local mall in the United States.

CCC Human Resources Department was intent on a positive learning experience by combining fast momentum and a creative mind. Proving a solid ROI on a large internal expense for employee retro gaming recreation, the telemarketing staff has enjoyed a spike in morale, increased online labor support and a flattering local reputation in Costa Rica as a great call center environment run by generous owners.

Back in the 1980s, anyone in Costa Rica who wanted to play the real video games was on a mission to find an arcade. Once you placed your 100 colones on the game marquee to hold your place, it didn’t get any better when you had the chance to show your skills in front of dozen kids from San Jose.

Each Tico was shooting for the high score on Asteroids or Pac Man and loved every minute of it. CCC wants to bring that excitement back into a call center environment and use it to grow past our 440 agent limit at our current location on Paseo Colon.

Today, CCC firmly stands behind having our call center employees experience the authentic arcade sounds, sights and real time retro competition.

Our new video arcade room has given CCC another strong gust of wind in our sails. Costa Rica’s Call Center will continue to reward our amazing staff by a pace of 1 new arcade machine per 44 new telemarketing agents hired and hitting their monthly quota.

The employee friendly call center environment became more pleasurable immediately which can offset a demanding telemarketing career. Any BPO boss could only imagine and wish for laughter, smiles, spirited jokes and high energy at their Costa Rican office on a Monday morning before shift.

The reality today is that CCC has become the only call center to have gifted their entire staff a video arcade game room to have fun, period. All agents are given the option to arrive early to play the games or they may choose to stay inside and enjoy the machines during the evening while waiting for their ride to safely take them home.

A smart motivational technique used for CCC BPO agents is to compete on the machines in the game room.

One way in which a telemarketer’s confidence could be made stronger or broken down is through an arcade experience during their work day. Costa Ricans have courage and can back up their swagger on the phone after dominating the video games during their scheduled breaks.

In the competitive offshore outsourcing call center arena, CCC has an advantage over the rest in Costa Rica by creating a strategic play environment.

High end arcade video games will reinforce a call center agent’s focus, mind set to win and motor skills while off of the phones during their free time. The most important virtue is to show a solid habit of good sportsmanship regardless of the outcome of the games in the arcade.

More new friendships have blossomed in the game room at CCC call center Costa Rica.

Our entire staff has concluded that an immediate visual stimulation combined with a conditioned manual stimulation in gaming added a very special ingredient to our nuance at CCC.

To date, Costa Rica’s Call Center is the only BPO in Central America with a retro arcade game room, period.

The average age of our Costa Rican call center agents correspond with the virtual gaming boom. Every CCC agent that grew up mastering Nintendo has amazing skills and a strategic thought process.

Combining a bilingual telemarketer’s gaming experience to help motivate, focus and relax the work place mind set is priceless and makes perfect sense for any outsourcing company.

Everyone in Costa Rica that works at a call center possesses certain cognitive attributes to win an arcade game. Naturally, the CCC staff will harness and transfer that energy and high confidence to a telemarketing floor after a hot streak in the game room.

The new generation of online gamers has stated that they prefer the feel of an authentic arcade game machine setup: joystick, eye level monitor and properly spaced buttons. CCC wants to bring back the real unique arcade game experience to Costa Rica for all telemarketers verses a hand held controller game that is found on any standard flat screen TV in San Jose.

All video arcade games at CCC are free.

Many people in the outsourcing call center industry will question the distraction ratio, loss production or adverse effects towards an arcade game room. Well, the risk of an arcade game room was definitely worth the reward to CCC. The most common reaction from the agents is that they are “letting off steam”. CCC telemarketers are able to function better by structuring their break times around a more productive activity than checking their email, text messaging or having a cigarette.

CCC personally challenges all business owners to incorporate a video arcade within their establishment and not to charge a cent.

It is obvious that we take care of our employee’s well mental state while bonding through other mediums besides long meetings or just traditional work place activities that produce average telemarketing results.

Just like on a golf course, we are able to use a game room during a conversation, find alternate ways to focus and share BPO ideas than spending time in a board room with a projection screen.

Bottom line, make our meetings productive in multiple ways when communicating with today’s new work place demographic in call centers.

Recess play has been lost in memories of youth and days long gone. Not at CCC. We ensure that everyone knows how to enjoy their time and has fun at least once a day at our call center.

Telemarketing and video games do have something in common regarding performance and success.

A professional telemarketer’s natural ability to become in sync with their rhythm, pace, concentration, decision making and a positive attitude emerge stronger through video games. BPO agents return to the phones in motion after going into the arcade during their break.

Our call center in Costa Rica has a solution to chain smoking telemarketers. The BPO agents are smoking less at Costa Rica’s Call Center. Does this industry create stress? Yes it does. Yet, many forgo a smoke break to spend 15 minutes playing the video games to relax and increase their health. The average call center agent will smoke a minimum of 4 fewer cigarettes a day via our game room.

CCC promotes the best environment as to find a healthy alternate than chain smoking outside in between calling sessions. We have noted that once a professional telemarketer from Costa Rica leaves the game room, they feel recharged. From a scent perspective, they do not emit an odor of tobacco that carries on the calling floor.

Free play for all CCC agents, period. The games are a gift to all of the hard working telemarketers in Costa Rica. Some companies charge their employees to play their games. Our call center staff has earned their retro arcade game room which is now famous for being the best in Costa Rica.

We have the space for the arcade and plenty of electricity to entertain over 100 telemarketing agents during their free time. The recreational advantage at our call center speaks volumes and has yet to be matched in Costa Rica let alone Central America. Once the word spread, the private arcade was packed since day 1 with our amazing staff having a great time.

The arcade boom of the 1980s was represented by a quarter that would reserve your spot. At CCC, we work on an honor system and it shows since everyone is given a turn to play. Naturally, some gamers last longer than others and show an old playground dominance mentality on the arcade machines which appears to be respected in Costa Rica.

There may be a queue on our predictive dialer, but there is never a long wait to start playing arcade games at CCC COSTA RICA.

We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America's paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, climb volcanos or just relax in natural hot springs.

Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry that proudly shows off a #1 call center arcade.