Experienced contact center agents
High levels of English/Spanish bilingualism, minimal Spanish accent
Boutique environment, caters to individual client needs
Personal attention, ownership, and accountability
Central location; walking distance to homes; on the public transit route
Solid history of successful banking/financial programs to complement clients’ businesses in all geographies
strategies—Benefits, paid vacation, and incentives
An HR consultant on retainer to ensure strict adherence to local and international labor standards and to support government audits
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